Self Assist

Self Assist

Follow these steps to reset OneDrive and fix syncing issues quickly.

Step 1

Close OneDrive completely by right-clicking the icon and selecting Exit.

Recommended Laptops

We suggest Dell, Lenovo, and HP for reliable performance and support.

FAQs

How to reset OneDrive?

Close OneDrive, open Run, type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset, then restart OneDrive.

Which laptops do we recommend?

We suggest brands like Dell, Lenovo, and HP for reliable performance and support.

What steps fix syncing issues?

Check your internet, restart OneDrive, clear cache, and ensure your account is properly signed in.

How to update OneDrive?

Updates happen automatically, but you can manually check via the app settings.

Who to contact for support?

Reach out to our support team via email or phone for any assistance needed.